Ditch the Surveys.
Get Real Feedback, Instantly
Follow Up delivers hyper-personalized customer insights exactly when you need them, triggered by real interactions. Stop guessing, start knowing.
Traditional Surveys Are Broken
📉 Low Response Rates
Customers ignore generic, lengthy surveys. You miss crucial feedback.
🧱 Rigid, Pre-defined Questions
Static questions can't adapt to specific interactions or evolving business needs.
🐌 Slow Market Research
Weeks or months to gather insights? The market moves faster than your surveys.
🤷♀️ Can't Adapt to Interactions
Why ask about a purchase made 6 months ago? Context matters.
🕶️ Lack of Executive Visibility
Decision-makers lack real-time, relevant product and customer sentiment.
⚙️ High Implementation Effort
Building, distributing, and analyzing surveys takes significant time and resources.
How Follow Up Works
Intelligent Follow-ups, Effortlessly
Get targeted feedback by asking the right questions at the right time, based on real customer behavior.
1. Define Your Trigger
- Create a template with business context (e.g., new feature launch, pricing change) and the hypothesis you want to test.
2. Initiate Follow Up
- Send us the customer's email via API or dashboard, optionally adding specific interaction details (e.g., recent purchase, support ticket).
3. We Generate & Send
- Within seconds, we dynamically build a personalized form based on the template and interaction, then email it to your customer.
Unlock Meaningful Customer Conversations
Boost Response Rates
Personalized, timely questions get noticed and answered.
Dynamic & Flexible
Ask relevant questions based on real interactions, not static templates.
Real-Time Insights
Stop waiting weeks. Get feedback instantly as it happens.
Clear Executive Visibility
Give leaders direct access to the pulse of the customer.
Simple, Transparent Pricing
Start getting valuable feedback today.
Growth Plan
Ideal for growing businesses serious about customer feedback.
- Up to 10,000 Follow-ups / month
- Dynamic Form Generation
- Dashboard & API Access
Need more volume or custom features?
We offer enterprise solutions tailored to your specific needs.
Email Our Sales TeamReady to transform your customer feedback?
Stop surveying, start following up. See the difference real-time, personalized insights can make.
Email Us Today